At Boho Diamonds, we offer a complimentary 30-day return policy with FREE return shipping so you can make sure your purchase is perfect. If for any reason you are not completely satisfied with your order, return it within 30 days from when it ships.

All Returns

• All returned products must be in their original, unworn condition and accompanied by all original documentation that was provided with the purchase.
• Returns without the lab grown diamond certificate (where applicable) are subject to a AED 400 replacement fee for each missing card.
• Items that have been modified, engraved, or resized by a company other than Boho Diamonds may not be returned.
• Returns showing signs of wear or damage in any way will not be accepted for return.
• Packages without a Return Shipping Authorization Number or packages that were refused for delivery will not be accepted for refund.
• We reserve the right to limit access to the website and/or terminate the account of Returns Abusers. 

Returns to Original Payment

• Most items can be returned for refund to your original form of payment.
• All pre-designed styles and Design Your Ring styles may be returned for a full refund back to your original payment method.

Return for Custom & High Jewelery

• High Jewelry, Special Orders, and Truly Custom orders are available to return for store credit only. If the item is returnable for store credit only. The Manufacturing Warranty and Repair processes are still applicable and can be utilized at any time.
• All special orders, including Truly Custom special orders, may be returned for store credit only. Should you choose for the store credit be used for a new custom piece through Truly Custom, this is considered a re-design and is eligible one time only. Once going through the re-design process and placing the new order using store credit, the re-designed piece is final sale.

1. Receipt and Inspection

• Once we receive the returned order, our Quality Assurance team will inspect and verify the condition of the returned item.
• Receipt and inspection time may take up to seven (7) business days.

2. Refund

• Refunds for special orders, including Truly Custom special orders, will be issued as a store credit to your account that was used for the purchase.  You will still be responsible for the payments on your original payment method.
• Refunds for pre-designed styles and Design Your Ring styles will be issued via the original payment method or by check if the original payment method was bank wire, cash, or certain other payments requiring special processing.
• For credit card refunds, please allow up to one monthly billing cycle in order for your credit to appear.